Shipping Policy

Shipping policy 
We only accept payment via your credit card, including Visa, MasterCard and WeChat Pay. You must be the cardholder of the credit card used for purchase. All orders once successfully made cannot be changed, cancelled, refunded nor exchanged. If you have any questions, you can contact customer service by email at adv@eternal.hk
 

With the exception of specifically listed promotions on the website, our delivery policy is listed below:

In order to guarantee a smooth delivery of your order, all our packages have trackable shipping – delivery on signature. Orders are shipped within 5-7 working day(s) under normal circumstances. Delivery service is not available on Saturdays, Sundays, and Public Holidays. Delivery service might be affected in light of festive or special weather condition occasion. Shipping costs are automatically calculated as your order is confirmed, based upon the delivery destination and the chosen shipping method.